Servers have crashed, leaving many consumers unable to play Assassin’s Creed II at all. Ubi UK community manager admits it’s ”unacceptable”.
The Ubisoft servers collapsed over the weekend which then blocks gamers from playing the newly released PC version of Assassin’s Creed II, as well as any other new Ubi title that comes with the account-based DRM.
A forum thread has erupted on the Ubisoft forums, with many users happy to vent their frustration over this new system and its obvious flaw. Here are some excerpts:
”These kind of issues end up annoying us, the paying customers, and make us think twice about buying any games with this kind of DRM in the future,” posted ‘Doctor_Hades’.
”Why on earth didn’t UbiSoft just use Steam or adopt the same policy EA have for Battlefield: Bad Company 2 by offering its customers a choice of offline (DVD in drive) or online (no DVD in drive) protection? At least then we’d be able to play the damn thing!!!”
”If you ask me, it actually has the reverse effect, ie. in future, I’m very likely to look for a pirated version of ANY game that has this DRM system, and if I can’t find it, I just won’t bother myself with it at all,” wrote ‘sting_0109’.
Ubisoft UK community manager ‘Vigil’ stepped in to try and quell the anger, though their words offered little in the way of how this all happened.
”I don’t have any clear information on what the issue is since I’m not in the office, but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I’ve been told these servers are constantly monitored,” said Vigil.
”I’ll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won’t happen in the future. I realise that’s not ideal but there’s only so much I can do on a weekend as I’m not directly involved with the server side of this system.”
Another user: ”The goddamn people assured us BEFORE we bought the game that this wouldn’t happen. They’ve had their chance, this obviously doesn’t work, I payed for a product that actually works, yet it doesn’t. Give me the offline patch. Waiting on a crack.”
Ubi’s Vigil posted later, pointing the blame at ”exceptional demand”.
”Due to exceptional demand, we are currently experiencing difficulties with the Online Service Platform. This does not affect customers who are currently playing, but customers attempting to start a game may experience difficulty in accessing our servers. We are currently working to resolve this issue and apologize for any inconvenience.”
The only ‘winner’ here is piracy by the looks of things. Silent Hunter 5 released not long ago and has the new DRM system, with ‘scene’ groups claiming to have already cracked the game with ease. Ubisoft downplayed their illegal versions as ‘incomplete’.
Have you bought Assassin’s Creed II or Silent Hunter 5, videogamer?
Source: VideoGamer.com
