Diablo 4 is finally here in all its live service glory and, as players flock to its servers, Sanctuary might prove harder than expected to enter. If you’ve dedicated a good chunk of your time to demon slaying lately, you may have bumped into error code 396022, leaving you wondering what it means and whether or not a fix can help you get past it.
Diablo 4’s error code 396022 is one that might appear more frequently than we’d like, since it seems to be tied to the game’s always online nature. While having the option to spontaneously party up with players is neat, not being able to access the servers is less than ideal.
Diablo 4 Error Code 396022
When it occurs, Diablo 4’s error code 396022 is accompanied by a message explaining that “there was a problem finding servers available to ping.” In some cases, you may even be unable to immediately log back in.
Although there’s no official explanation for what it means just yet, it’s pretty safe to assume that the error has to do with your PC being unable to reach the game’s servers.
On the one hand, there’s a chance that something on your end could be causing the issue. As a “fix,” it’s always a good idea to check if your internet is down or if your connection is stable.
Faulty devices could also make your life hard, so it’s also wise to check the state of your modem or router.
On the other, it’s possible that the cause of the issue could have something to do with the game’s servers.
In situations like these, there’s no fix for Diablo 4’s error code 396022, aside from being patient while the developer steps in and gets the servers back in working order.
You hopefully won’t see this error a lot now that the game has launched, but if it does pop up, keeping an eye on the Blizzard Customer Support Twitter account for your region is also recommended, since it often tracks such issues and how close they are to being solved.
With Diablo 4’s error code 396022 covered, read up on how you can obtain the Aspect of the Umbral and when Season 1 is expected to kick off.
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