Getting error codes like ALFA-02 when trying play The Division 2 is never fun, as it essentially stops your session of looting and shooting dead in its tracks.
Luckily, the pesky error isn’t as mysterious as some others can prove to be. Here’s everything we know about the ALFA-02 error code in The Division 2 and how to fix it.
The Division 2 ALFA-02 Error Code
In regards to The Division 2 ALFA-02 Error Code, Ubisoft has confirmed that it is connectivity related, which makes sense given the “services not available” text that accompanies it. But is there a way to fix it?
While there is no surefire fix for the ALFA-02 error code, there are quite a few things you can try and which can help make the error go away.
The obvious ones like restarting the game, checking to see the game’s server status, as well as that of your internet connection, should be no-brainers.
If neither of these solutions work, Ubisoft has detailed a handful of steps for The Division 2 players to try. They are as follows:
Reset network hardware
- This will allow your network hardware to re-establish a fresh connection to your ISP.
Software conflicts
- Make sure that no software running on your PC is affecting your ability to connect.
Enable UPnP
- Some players reported that this step helped them to fix their connectivity issue. UPnP stands for Universal Plug and Play and is a feature that allows applications to automatically forward ports. It can be toggled on or off in your router settings. Due to the number of different router models on the market we are not able to tell you exactly how to do this on your home router. We suggest that you consult the router's manual or contact your ISP if you are in doubt.
Port forwarding
- This will allow the communication from the game server to be channelled directly to the PC and vice versa.
- These are the ports you need for The Division 2:
- TCP: 13000, 27015, 51000, 55000, 55002
- UDP: 22000-22032
Hosts file
- Rule out that an outdated configuration blocks our connection.
Flush DNS
- Obtain an up to date IP address of the webservice you want to connect to.
External restrictions
- Check for other factors that may limit your ability to connect.
That’s everything we know about The Division 2 ALFA-02 error code and what can be done to fix it. For more help with the game, check out our guides on the MIKE01 error code the and ECHO-07 error code.
The Division 2 is out now on PC, Xbox One and PS4.